Clara Vital Hub logo

Privacy
By Design

At Clara Vital Hub, we treat your personal data as a precision asset. Our systems are engineered to prioritize anonymity while delivering customized skincare protocols. This document outlines the technical and ethical framework governing your information.

99
.9% Encryption Uptime

Information Architecture

Data collection context

01. Collection

We collect specific data points including your name, email address, and skincare preferences submitted via our consultation forms. This allows us to calibrate botanical recommendations to your unique profile.

  • — Email Authentication
  • — Browser Metadata
  • — Protocol Preferences
Data processing symbolic

02. Utilization

Your information is utilized exclusively for service optimization. We analyze user trends to refine our Ingredients Lab offerings and ensure our Quality Standards reflect the needs of our community.

  • — Pattern Matching
  • — Newsletter Distribution
  • — Trend Forecasting
Security context

03. Protection

Data is housed on secure servers with AES-256 encryption. We enforce a zero-sharing policy with third-party advertisers. Your information is never sold or traded for external marketing purposes.

  • — SSL/TLS Tunnels
  • — End-to-End Encryption
  • — Limited Staff Access

Your Control Panel

Rights & obligations regarding information sovereignty under Indonesian law and global standards.

Access & Edit

You maintain the absolute right to request a full transcript of the personal data we hold. If any information regarding your skincare profile is inaccurate, you may contact us to update your records immediately.

Erasure Rights

Upon request, we will purge all identifiable records from our active databases within 14 business days, provided there is no legal or financial obligation to retain such data. This is your "Right to be Forgotten."

Data Portability

You may receive your data in a structured, machine-readable format. This ensures you can move your personal beauty protocol history to other platforms without friction.

Request Audit

Submit an official request to our Data Protection Officer.

Initiate Request

1. Log Files & Cookies

Clara Vital Hub follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

For more details on our use of tracking technologies, please view our Cookie Policy.

2. Third Party Privacy Policies

Clara Vital Hub's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

3. Children's Protection Policy

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Clara Vital Hub does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

4. Consent Statement

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions. We reserve the right to modify this policy at any time to reflect changes in our logistics or legal obligations within Indonesia.

Clara Vital Hub Jakarta Office

Connect with the
Security Team

Jl. MH Thamrin No.34, Jakarta Pusat, Indonesia

+62 812 7384 5196

[email protected]

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